Privacy Policy

Effective Date: 10/15/24

Voxel Magic (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your information.

1. Information We Collect

We collect information that you provide directly to us, such as when you:

Submit a request for services (e.g., 3D scanning or printing)
Send objects for scanning or prototyping
Contact us via email, phone, or through our website

The information we collect may include:

Name, contact details (email, phone number)
Project details and specifications
Payment and billing information

2. Use of Information

We use the collected data to:

Fulfill your service requests (e.g., 3D scanning, CAD designs)
Process payments and communicate updates on your project
Improve our services and customer support
Comply with legal obligations

3. Data Sharing

We do not sell or share your personal information with third parties, except:

To service providers involved in fulfilling your order (e.g., shipping companies)
As required by law or to protect our legal rights

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please reach out and “request free consultation” using our contact form.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”